Answers about diagnosis, input data, pricing & plans, and support.
This is a self-serve service. Individual consultations or custom diagnoses are not available. For bugs, feature requests, billing, or cancellation inquiries, please use the submission form (Google Form). Responses are handled asynchronously.
Open submission formBased on your company name and official website URL, it diagnoses your AI visibility. You can see your position among competitors, AI awareness score, citation sources, potential misconceptions, and next improvement actions. Results are a measurement hypothesis of how you appear in AI.
This is not about search engine result rankings. It diagnoses how AI assistants perceive your company or service and how likely they are to mention you in comparison queries.
No. It is a relative ranking based on the diagnosis snapshot and comparison targets. As public information and comparison targets change, rankings may change too. It does not guarantee a fixed position or future ranking.
Only enter your company name, official website URL, publicly available industry/category, and publicly known competitor names. Do not enter customer names, personal information, contracts, unpublished materials, passwords, API keys, or other confidential data. SeeData handlingfor details.
Yes. You can leave it blank. Based on public information, the system will select candidates with similar industry, value proposition, and target customers. Enter specific companies if you want to compare against them.
Review your input following the on-screen guidance and try again. If the issue persists, wait a moment and try again later.
The free tier shows scores, competitor ranking, sample answers, and sample improvement suggestions. Pro is planned to include full answers to all questions, detailed citations, and all improvement proposals. The full offering including continuous diagnosis and PDF reports will be announced at official launch.
You can run up to 3 free diagnoses per day. If you reach the limit, please try again the following day.
You can review the price, billing interval, and terms on the Stripe checkout screen before subscribing. Paid plans renew automatically. For cancellation and refund conditions, seeSpecified Commercial Transactions. You can cancel from the "Manage billing & cancellation" button in the dashboard. If the billing portal is unavailable, submit a request via the Google Form.
Individual consultations are not available. As a self-serve service, please find the information you need from the diagnostic report and this FAQ.
For bugs, feature requests, billing, or cancellation inquiries, please use thesubmission form(Google Form). Responses are handled asynchronously. This form is not for individual consultations or custom diagnoses.